Your personal data is more than just a number in our system — it is a trust we take seriously. This document transparently explains how MT88 collects, uses, stores, and protects your personal information.
This Privacy Policy sets out the privacy practices of the MT88 platform in full. It has been drawn up in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection standards. By using the MT88 platform, you consent to the collection and use of data as described in this document. If you have any enquiries, the MT88 customer support team is available via 24/7 Live Chat in Bahasa Melayu.
MT88 collects your personal data directly when you register, use the platform, make transactions, or communicate with our team. The following are the categories of data we may collect:
| Data Category | Example Information | Requirements |
|---|---|---|
| Personal Identity | Full name, date of birth, MyKad number, gender | Mandatory |
| Contact Information | Phone number, email address, residential address | Mandatory |
| Financial Data | Bank account number, transaction records, deposit & withdrawal history | Mandatory |
| Technical Data | IP address, device type, operating system, web browser, location | Automatic |
| Gaming Data | Game history, wins, losses, game preferences | Automatic |
| Communications | Live Chat conversation records, support emails, feedback | Preference |
When you browse the MT88 platform, our systems automatically collect technical information such as your IP address, cookie data, device information, and usage patterns. This data is used solely to ensure optimal platform performance, detect fraudulent activity, and enhance the user experience.
In certain circumstances, MT88 may receive additional data from authorised partners such as identity verification service providers and fraud prevention agencies operating in Malaysia. All data received from third parties is subject to the same data protection standards as data collected directly.
MT88 only uses your personal data for legitimate purposes directly related to the provision of platform services. The following are the primary purposes for which your data is used:
MT88's Guarantee: We never use your personal data for third-party marketing without your explicit consent. You may withdraw consent for marketing communications at any time through your account settings or by contacting our customer support.
MT88 does not sell, rent, or trade members' personal data to any party for marketing or commercial purposes. However, there are limited situations where certain information may be shared with authorised parties:
All third parties contracted by MT88 are required to adhere to data protection standards equivalent to or stricter than our own. MT88 is responsible for ensuring this compliance through binding contractual agreements.
MT88 invests heavily in security infrastructure to protect the personal and financial data of every member. Below are the security layers we have in place:
While MT88 takes all reasonable steps to protect your data, no security system is 100% foolproof. We encourage you to play your part as well — use a strong password, never share your login credentials, and promptly report any suspicious activity to us.
MT88 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required under Malaysian law. The following are the retention period guidelines we observe:
| Data Type | Retention Period | Reason |
|---|---|---|
| Active Account Information | For as long as the account remains active | Ongoing account management |
| Financial Transaction Records | 7 years after transaction | Malaysian tax & legal requirements |
| KYC Data (Identity Verification) | 5 years after account closure | AML (Anti-Money Laundering) Requirements |
| Support Communication Logs | 3 years | Dispute resolution & referrals |
| Technical Data (Server Logs) | 90 days | Security & fraud detection |
| Marketing Data (with consent) | Until consent is withdrawn | Promotional communications |
Once the retention period has expired, data will be securely deleted using methods that ensure it cannot be recovered. For data stored in physical format, secure disposal procedures are also applied.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by MT88:
To exercise any of the above rights, please submit a written request to us via email at support@mt88-bangla.com or via 24/7 Live Chat. MT88 will respond to all requests within 14 business days.
The MT88 platform is strictly for users who are aged 18 years and above. MT88 does not knowingly collect, store, or process the personal data of individuals under the age of 18.
If you believe your underage child has accessed the MT88 platform: Please contact us immediately. We will investigate and delete all related data, and close the account without refunding any deposited amounts.
Parents and guardians are encouraged to monitor their children's online activity and use appropriate parental control software to prevent access to gambling websites.
In the course of MT88's platform operations involving international service providers and technology partners, some of your personal data may be processed on servers located outside Malaysia. MT88 ensures that any such cross-border data transfers are subject to:
Currently, certain technical and operational data may be processed at data centres located in Singapore and Hong Kong — both jurisdictions maintain data protection laws recognised as meeting a high standard.
MT88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technological requirements, or Malaysian legal obligations. Any updates will be published on this page with a clear revision date.
For material amendments that significantly affect your privacy rights, MT88 will send advance notice to your registered email address at least 14 days before the changes take effect. Continued use of the MT88 platform after the effective date will be deemed acceptance of the updated policy.
Current Version: This Privacy Policy is effective from 1 January 2026 and supersedes all previous versions. This document is reviewed regularly to ensure it remains aligned with current laws and best practices.
For any enquiries, concerns, or requests relating to this Privacy Policy or how MT88 handles your personal data, please reach out to us through the following channels:
MT88 is committed to addressing all privacy-related enquiries seriously and within a reasonable timeframe. We aim to respond to all privacy-related emails within 3 working days.
Data protection is not just a document — it is a daily practice we uphold for every MT88 Malaysia member
All data transmitted between your device and MT88's servers is encrypted with 256-bit SSL — the same standard used by major Malaysian banks such as Maybank and CIMB to protect their customers' online transactions.
MT88 holds a firm, non-negotiable policy: members' personal data has never been, and will never be, sold, rented, or traded to advertisers or any third party for commercial purposes. Your data belongs to you — not to our business.
Only MT88 staff with a legitimate business need are permitted to access members' personal data. All access is logged and audited on a regular basis. Staff who breach internal privacy protocols will be subject to appropriate disciplinary action.
All of MT88's data management practices are designed to fully comply with Malaysia's Personal Data Protection Act 2010. We conduct regular compliance audits and update our procedures whenever there are changes to legislation or guidelines issued by Malaysian authorities.
MT88 practises data minimisation — we collect only what is strictly necessary and retain it only for as long as needed. Once the retention period expires, data is securely deleted using methods that ensure it cannot be recovered by any party.
In the event of any security incident involving member data, MT88 is committed to notifying affected members within 72 hours and taking immediate action to contain the damage. Our incident response procedures are tested and updated on a regular basis.
Now that you know how MT88 safeguards your privacy, sign up today and enjoy a safe, fair, and exciting gaming experience with over 2,000 games to choose from.
For users aged 18 and above only. Please gamble responsibly. Find out more.